January 8, 2015

Small Business IT Support

Outsourcing your IT department allows you and your team to focus on core business activities

Managed_Services1

 

With our professional approach to systems management, we’ll provide around the clock monitoring of key business infrastructure.

Using our comprehensive management tools, we can remotely maintain and monitor your equipment, giving you the peace of mind that your systems are running at peak performance.

 

N-Able-WorkstationServices

 

 Core System Health & Optimization: We’ll keep track of resource usage in real-time to determine patterns indicative of potential problems, and alert you when issues arise that could affect the stability of your computer. To preserve a healthy system we will perform routine maintenance and system optimization. 

 

 

 

Anti-Virus & Endpoint Security: Ensuring that your virus definitions are updated and scans are running on a routine basis. We’ll perform basic virus removal, keeping your system secure. Custom content filtering and firewall management is also available by request.

 

 

 

 

Critical Updates & Patch Management: A computer is only as secure as its weakest link. To ensure the highest level of security, it is essential the latest software updates are utilized. Fixing exploits as soon as they are discovered improves both performance and security of the system. 

 

entralized_network

 

Centralized Management: Ensures that all of your devices are configured according to best-practices and customized to your business’ needs. Using our management portal, we are able to track incidents as they occur and respond to each on a prioritized basis. Our automated ticketing system keeps a record of all incidents for future reference and allows you to follow the progress of a service call from start to finish.

 

Network Reliability & Web Access: A reliable Internet connection is imperative to the productivity of a majority of businesses. Our vigilant monitoring of your network environment allows us to see failures and patterns that may potentially lead to costly downtime, ensuring that access to the world remains reliable and secure. Additionally, we can ensure accessibility to your company website and cloud-based resources. 

Data Backup & Business Continuity: In the unfortunate of a system failure or data corruption, it is vital to have a proper system backup to ensure a swift return to normal business operations. This includes the management and monitoring of on-site and/or cloud-based backup are running properly.

Using our remote support software, we can utilize a secure connection into your machine in order to offer assistance and make repairs at your convenience, saving you time and money by not requiring an on-site visit.

 


 Small Business IT Support Plans

Budget your IT expenses by signing up for one of our support plans.

LABEL
$

  • Remotely Connect to your PC
  • Anti-Virus + Anti-Malware + Anti-Phishing
  • Anti-Virus Monitoring & Updates
  • Resource Usage Monitoring (CPU, Hard Drives, Memory, Network)
  • Virus Removal
  • System Optimization & Tunep-up
  • Update Vulnerable Software
  • System Snapshots
  • Monitor Custom Processes or Services
  • Unlimited Remote Support
Features »
Included Services
Essential
$79

                    Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
    Annually
  • Update Vulnerable Software  
    annually
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Pro-Active
$150

                      Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Ultimate
$300

                      Per year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT