January 8, 2015

Business IT Solutions

Outsourcing your IT department allows you and your team to focus on core business activities

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With our professional approach to systems management, we’ll provide around the clock monitoring of key business infrastructure.

Using our comprehensive management tools, we can remotely maintain and monitor your equipment, giving you the peace of mind that your systems are running at peak performance.

 

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 Core System Health & Optimization: We’ll keep track of resource usage in real-time to determine patterns indicative of potential problems, and alert you when issues arise that could affect the stability of your computer. To preserve a healthy system we will perform routine maintenance and system optimization. 

 

 

 

Anti-Virus & Endpoint Security: Ensuring that your virus definitions are updated and scans are running on a routine basis. We’ll perform basic virus removal, keeping your system secure. Custom content filtering and firewall management is also available by request.

 

 

 

 

Critical Updates & Patch Management: A computer is only as secure as its weakest link. To ensure the highest level of security, it is essential the latest software updates are utilized. Fixing exploits as soon as they are discovered improves both performance and security of the system. 

 

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Centralized Management: Ensures that all of your devices are configured according to best-practices and customized to your business’ needs. Using our management portal, we are able to track incidents as they occur and respond to each on a prioritized basis. Our automated ticketing system keeps a record of all incidents for future reference and allows you to follow the progress of a service call from start to finish.

 

Network Reliability & Web Access: A reliable Internet connection is imperative to the productivity of a majority of businesses. Our vigilant monitoring of your network environment allows us to see failures and patterns that may potentially lead to costly downtime, ensuring that access to the world remains reliable and secure. Additionally, we can ensure accessibility to your company website and cloud-based resources. 

Data Backup & Business Continuity: In the unfortunate of a system failure or data corruption, it is vital to have a proper system backup to ensure a swift return to normal business operations. This includes the management and monitoring of on-site and/or cloud-based backup are running properly.

Using our remote support software, we can utilize a secure connection into your machine in order to offer assistance and make repairs at your convenience, saving you time and money by not requiring an on-site visit.

 


Managed IT Services in Wilmington, NC

You rely on your computer, equipment, and network to keep your business running smoothly and efficiently. But managing your various services can take time and effort. So if you’re looking for a team to come in and do it for you, we’re here to help. At OnSite Computer Service in Wilmington, NC, our managed services are designed to keep your business functional, operational, and efficient.

At Your Service

We take a meticulous, detail-oriented approach to all we do. We understand the important role we play in your company’s success, so we make sure to handle all the details needed to keep your business running. Every member of our team is dedicated to offering the excellent customer service you deserve. And we pride ourselves on our extensive knowledge of computers and related services.

Get the help you need. Call OnSite Computer Service today for more information about our managed services or to schedule a consultation.


Help Desk Support in Wilmington, NC

In today’s business world, computers play an integral role in almost everything. Your business’s computer systems are at the core of your company and need to function properly in order for your venture to be successful. And to keep your business running smoothly, you need an IT company you can rely on. That’s where we come in.

Dependable Service

OnSite Computer Service is a trusted name in IT solutions and is available to you day or night to ensure that your company’s systems continue to run smoothly. We offer remote, on-site, and emergency IT support, and we’ll be happy to design a setup that suits your specific needs. Our team members are dedicated to terrific customer service; and we work hard to keep our IT solutions effective and affordable.

Get the IT services you can count on with the help of OnSite Computer Service. Call us today for more information or to schedule a consultation.


Custom Solutions to Support Your Needs

Our PC support services are designed to help you improve your user experience on an ongoing basis. And we offer a wide range of services to support your needs. Whether you use your PC for work or for play, when you call on us, we’ll give you the attention you deserve. Our skilled team of PC support specialists knows computers inside and out; so whether you’re having trouble with your software or your hardware, we can help resolve the issue quickly and effectively.


Business IT Support Plans

Budget your IT expenses by signing up for one of our support plans.

LABEL
$

  • Remotely Connect to your PC
  • Anti-Virus + Anti-Malware + Anti-Phishing
  • Anti-Virus Monitoring & Updates
  • Resource Usage Monitoring (CPU, Hard Drives, Memory, Network)
  • Virus Removal
  • System Optimization & Tunep-up
  • Update Vulnerable Software
  • System Snapshots
  • Monitor Custom Processes or Services
  • Unlimited Remote Support
Features »
Included Services
Essential
$79

                    Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
    Annually
  • Update Vulnerable Software  
    annually
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Pro-Active
$150

                      Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Ultimate
$300

                      Per year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT