Meet Our Team

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Martin Goter
Martin Goter
Founder
Martin founded OnSite Computer Service in 2008 with the concept that honesty, personal connections, and custom solutions were the proper way to run a computer repair business. He became very well loved by his clientele and labels himself (if that’s possible) as a Christian Libertarian, as well as an organic farmer.
Keith Brown
Keith Brown
CEO
Keith became CEO in 2012 and has expanded the service portfolio to great new. He is a digital nomad that loves spending his free-time hiking mountain peaks and kayaking along the North Carolina coastline. He has a Bachelor’s degree in Information Technology and has been working in the field since dial-up modems were the latest craze.
Cal Ray Rogers
Cal Ray Rogers
Field Technician
A family man with great ties in the community, Cal Ray is a business owner and avid Church goer. He holds a Computer Engineering Technology degree as well as two healthy young boys with his wife Jessica.

Testimonials

Why Choose us?

We want to build a partnership built on trust
More than a Guarantee, it's our Commitment to You and your business Goals

When you choose OnSite Computer Service, our experienced technicians will provide the quality support that you expect and deserve. This is why we guarantee your satisfaction. If one of our experienced technicians is unable to properly resolve the issue or provide a proper resolution, you will not be charged for the service call.

If for any reason your issue returns within 7 days, please contact us immediately and we will work to resolve the issue to your satisfaction. All we ask is that you pay for the trip charge if it is outside of the Wilmington city limits.

Because computer and IT problems are complex, and we cannot guarantee how long it will take to fix; we offer two additional assurances. Any services performed in under 30 minutes will be billed at half the hourly rate

Any single device incident (does not include devices that affect multiple users i.e. servers, routers, and printers) that takes longer than 3 hours to service will not be billed past that time.

  • % Satisfaction Guaranteed!

    No Fix, No Fee

  • 30-Day Service Guarantee

    We won't charge you again, if your issue returns

  • 30-Minute Billing Increments

    a 30 minute service call = 1/2 hr NOT 1hr

  • 3-Hours Max Charge

    Even if a single issue takes longer than expected, you will NEVER be overcharged.

Services We Offer

From personal on-site visits to fast remote support, we have a solution that fits your needs and budget.
Virus Removal

Malware removal & cleanup along with one year of free antivirus protection

Business Solutions

Around the clock monitoring and system optimization keep your business infrastructure in prime condition.

On-Site Support

Don’t waste time taking your computer to a repair shop when our experienced technicians can come to you.

Remote Support

On-demand support is available by phone or over the Internet for the fastest turnaround possible!

Online Support Packages


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LABEL
$

  • Remotely Connect to your PC
  • Anti-Virus + Anti-Malware + Anti-Phishing
  • Anti-Virus Monitoring & Updates
  • Resource Usage Monitoring (CPU, Hard Drives, Memory, Network)
  • Virus Removal
  • System Optimization & Tunep-up
  • Update Vulnerable Software
  • System Snapshots
  • Monitor Custom Processes or Services
  • Unlimited Remote Support
Features »
Included Services
Essential
$79

                    Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
    Annually
  • Update Vulnerable Software  
    annually
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Pro-Active
$150

                      Per Year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT
Ultimate
$300

                      Per year

  • Remotely Connect to your PC  
  • Anti-Virus + Anti-Malware + Anti-Phishing  
  • Anti-Virus Monitoring & Updates  
  • Resource Usage Monitoring  
  • Virus Removal  
  • System Optimization & Tunep-up  
  • Update Vulnerable Software  
  • System Snapshots  
  • Monitor Custom Processes or Services  
  • Unlimited Remote Support  
HOT

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